See our current openings

Title Position Location
HR & Admin Manager 01 Karachi
Travel Consultant 05 Karachi
Senior Web Developer 01 Karachi
React Developer 01 Karachi
Senior Software Engineer (Python/Django) 01 Karachi
Software QA Engineer 01 Karachi
Social Media Community Specialist 01 Karachi
Marketing & PR Executive 01 Karachi
VP Engineering 01 Karachi
Head of Online 01 Karachi
Chief Technology Officer 01 Karachi

HR & Admin Manager

MISSION

This position will require a high level of communication, liaison, business acumen and organizational skills. The HR & Admin Manager will report to the CEO with the mission to make the company a premier destination for top talent in our industry. The HR manager is responsible for areas of recruiting, employee relations, benefits, events, compensation, and other employee tasks.

PRIMARY RESPONSIBILITIES

HR:
  • Provide professional advice and guidance on all employee relation issues to managers (including disciplinary, grievance, absence, redundancy, communication, and performance management).
  • Lead the development, review, and implementation of HR policies and initiatives as appropriate and to contribute to the development of the HR function to meet business needs.
  • Provide feedback and coaching to managers on individual leadership and behavioral skills as appropriate
  • Develop programs to enhance employee relations and offer employee support
  • Assisting with recruiting and staffing
  • Managing and optimizing performance
  • Employee headcount forecasting in line with Business Growth Plan and Attrition Run Rate
  • Facilitate multi skilling, job rotation, and leadership development
  • Performance management and career planning
  • Reporting of key HR metrics to the management committee
  • Review, benchmark, and implement best practices from the industry
  • Represent HR for company in industry forums
Admin:
  • Planning and coordinating administrative procedures and systems and devising ways to streamline processes
  • Lead admin department to ensure smooth services delivery
  • Liaising with office suppliers
  • Monitor costs and expenses to assist in budget preparation
  • Oversee facilities services, maintenance activities, and tradespersons
SKILLS & ABILITIES REQUIRED:
  1. Broad HR experience in Talent Management
  2. Previous HR Generalist experience in a Business Partner or Assistant Managerial role in a company with 200+ employees. Minimum 5 year experience.
  3. Excellent organization and communication skills
  4. Ability to challenge constructively combined with a level of resilience
  5. Master’s degree in HR
  6. Very strong written and verbal communication and interpersonal skills
  7. Fluent English
  8. Ability to participate in and facilitate group meetings.
  9. Proactive, dependable and able to work independently
Benefit Summary

We offer an attractive total compensation package, company vehicle, and health benefits. You will have an opportunity to join a fast growing company and to play a leading role in our future direction.

Apply Now

Travel Consultant

MISSION

The role of a customer support travel consultant is to provide travel consulting service to customers of Sastaticket.pk. Some of the main duties of travel consultant include organizing flights, trains, and accommodation for a trip. Work on best possible solution for the traveler, to include finding cheapest itineraries, and secure customer satisfaction for future services

PRIMARY RESPONSIBILITIES

  • Provide and maintain a high level of travel consulting service to customers
  • Drive to achieve expected transactions as per Key Performance Indicators (KPI)
  • Process and complete travel requirements (make reservation in accordance to initial enquiry, to ticket issue and file completion with invoice) as requested by customers. This covers all aspects of booking, changing, cancellation and/or refunding of air travel, hotel accommodation, car hire, insurance, visa, etc.
  • Raise Service Alert Advices and inform your direct report manager to ensure prompt resolution.
  • Complete all tasks assigned in accordance with Express Air Ltd. Policy and Procedure manual
  • Ensure service queues are monitored and worked at regular intervals during business day and are clear by end of shift.
  • Provide and maintain a high level of service.
  • Perform in a pro-active manner (examples):
    • Displaying initiative and ownership
    • Providing relevant accurate information in a timely manner without being prompted.
  • Remain updated on all aspects of travel through regular attendance at product seminars and workshops including team meetings sessions and other job related training.
  • Daily Sales Report in accordance with procedures at the end of shift.
SKILLS & ABILITIES REQUIRED:
  1. Fluent in Urdu and English: Written and Oral
  2. Computer knowledge: Microsoft Word, Excel, Outlook
  3. Flexibility to work in morning, evening, or night shifts (night shift for males only).
  4. Call center experience preferred.
  5. Excellent organization and communication skills
Benefit Summary

We offer a competitive compensation package, inclusive of health benefits. You will have an opportunity to join a fast growing company and to play a leading role in our future direction.

Apply Now

Senior Web Developer

We are looking for a talented developer responsible for front end development, including planning, defining, and implementing website changes and functional improvements.

PRIMARY RESPONSIBILITIES

  • Create banners, images, promotions for display using Photoshop
  • Create webpages
  • Update content managed areas (copy & artwork)
  • Manage website configuration and parameters
  • Investigate and report any operational/technical issues
  • Site testing
  • Liase with internal resources regarding day to day management
MANDATORY SKILLS AND EXPERIENCE
  • Minimum 5 year work experience as front-end website developer
  • Expert in JavaScript, HTML, HTML5, and CSS
  • Expert in Wordpress
  • Advanced level Photoshop
  • Understanding of disciplines required to drive traffic to website
    • SEO
    • SEM
    • Link generation
    • PPC
  • Understanding of Webmaster Tools & Analytics
  • Sound understanding of web technologies (FTP, HTML, data files, etc)
Apply Now

React Developer

Experience: 2+ Year in ReactJS, 3+ years in javascript

Qualifications:BS in Computer Science or similar degree

Summary: The primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Redux).

RESPONSIBILITIES:

  • Developing new user-facing features using React.js
  • Coordinate with the rest of the team working on different layers of the infrastructure.
  • Commit to collaborative problem solving, sophisticated design, and quality product is important.
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
SKILLS:
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles
  • Experience with popular React.js workflows (such as Flux or Redux)
  • Familiarity with newer specifications of EcmaScript
  • Experience with data structure libraries (e.g., Immutable.js)
  • Knowledge of isomorphic React is a plus
  • Familiarity with RESTful APIs
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Ability to understand business requirements and translate them into technical requirements
  • A knack for benchmarking and optimization
  • Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Apply Now

Senior Software Engineer (Python/Django)

Experience: 3+ Years in Python (Django)

Qualifications: BS in Computer Science or similar degree

Job Summary:

As a Python/Django developer you will get an opportunity to work on web applications used by millions of users every day. You will be working with a highly skilled team of other developers who love to design, write, test and maintain high quality code.

RESPONSIBILITIES:

  • Effectively communicate with a technical development team.
  • Work efficiently to accomplish assigned tasks within an appropriate and aggressively estimated turnaround time with a high level of quality.
  • Document all new development and code changes for developers (technical documentation) as well as clients (functional documentation).
  • Provide assistance to development team with tasks that belongs to servers and Web products.
  • Conduct load testing and code optimizations to improve application performance and throughput.
  • Maintain and enhance the code used to build and deploy management.
SKILLS & REQUIREMENTS:
Good to have:
  • experience working with the following technologies: Python, AWS, Django REST Framework, Django-CMS, Flask
  • Practical RDBMS experience (preferably MySQL).  Solid SQL knowledge and ability to design effective data storage for the task at hand, query performance optimization skills.
  • Extensive experience with Javascript (especially jQuery) and Ajax.
  • Linux-based development experience.
  • Experience with performance optimization, scaling, event analytics
  • Experience with modern Social APIs for login, email, analytics etc.
  • Experience with any templating engine with HTML and CSS
  • Write and maintain functional and unit tests for automated testing and deployment
  • Maintain and enhance the code used to build and deploy management.
  • Experience with Apache, Nginx
  • Experience with a front-end framework i.e, Backbone.js, Angular.js or similar
  • Knowledge of fabric scripts for deployment on linux instances.
  • Experience on AWS or other cloud-based infrastructure providers
  • Experience with caching and key-value stores
Apply Now

Software QA Engineer

Experience: 2-5 Years

Qualifications: BS in Computer Science or similar degree

Job Summary:

The resource will be responsible to conduct different activities from the Software Testing Life Cycle (STLC) on diverse platforms in close communication with team members.

RESPONSIBILITIES:

  • Should be familiar with Software Testing Life Cycle, STLC.
  • Should have a test to break attitude and should be able to design positive & negative test scenarios.
  • Should be a good teammate, proactive, and able to prioritize multiple platforms simultaneously.
  • Work independently and follow-through on tasks.
  • Ability to estimate task durations and meet schedules.
  • Participate in all aspects of testing, including sanity/smoke, functional, non-functional, UI, usability, integration, regression and system testing.
  • Manage assigned projects from Quality Testing through final User Acceptance Testing.
  • Assure the appropriate level of quality by the resolution of important defects by working with developers to ensure the software development process has an appropriate level of testing.
Tools and Technologies/Skills:
Good to have:
  • Can track and verify bugs using  browser developer tools, Firebug, Rest client and Jira
  • Expert knowledge of QA methodology and industry-standard testing and bug tracking tools
  • Diverse QA experience on a variety of platforms: websites, smart devices, rich client applications (PC and Mac), and backend services
  • Proven ability to create, execute, and maintain comprehensive and air-tight test plans.
  • Excellent verbal and written communication skills
  • Experience building test harnesses and test case documents
  • Experience with JMeter or other load testing tools.
  • Experience with Selenium or other functional testing tools
  • Experience with Accessibility testing in various environments
  • Enthusiasm to dig into technical specifications and to troubleshoot problems
  • Experience in JavaScript or another scripting language and user-level testing automation
  • Ability to communicate cross-functionally and across management levels in formal and informal settings
  • Creativity and initiative for improving product coverage and effectiveness
Apply Now

Social Media Community Specialist

MISSION:

Responsible for developing the voice for all aspects of the organization’s social media presence. As Social Media Community Specialist, you will be responsible for managing all social media activities and will “own” social media function. We believe that this is an exciting and dynamic position and one should have a leading role in achieving our objectives.

RESPONSIBILITIES:

  • Managing Social Media Strategy: focusing on Facebook, YouTube, LinkedIn, and Twitter
  • Execution of all social media activities (sharing, engaging, tweeting, liking, increasing social reach)
  • Communicating in a professional voice
  • Creating timely and engaging social media campaigns and calls-to-action that drive target buyers
  • Spending hours on Facebook everyday engaging with customers by sharing content, replying to queries, and improving engagement
  • Implementing Social Media SEO tactics
  • Monitor sites for customer service opportunities and initiate conversations on behalf of client
  • Analyze and report social media actions on a monthly basis for successes and new opportunities
  • Brand advocacy
  • Community outreach
  • Create and maintain a social media editorial calendar and posting schedule
CHANGE AGENT:

Ensures effective change in culture while working with the team members. Keep up the highest standard of performance and integrity in accordance with the Company’s core values.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
KEY WORKING RELATIONSHIPS:
INTERNAL

-> Company’s Sr. Executives & Employees

-> Specialists & team members of other department.

EXTERNAL

-> Agencies

-> Online users.

  • At least a Bachelor’s degree in Marketing
  • At least 3+ years of Social Media Marketing experience on Facebook
  • Facebook certification is preferred
  • Verifiable examples of social media marketing success and wins
  • Impeccable attention to detail
  • Very organized
  • Exceptional business writing skills
  • Expert level skills in using and navigation social media networks and 3rd party social media tools.
Apply Now

Marketing & PR Executive

RESPONSIBILITIES:

  • Create website content as per requirement
  • Create creative content for blog
  • Maintaining marketing dashboard
  • Coordinating with bloggers
  • Coordinate with PR agency for timely deliverables
  • Coordinate with external partners ( companies) for strategic partnerships

Skills & Requirements

  • Atleast BBA in Marketing from reputed university
  • 1-2 year of experience
  • Knowledge of SEO is a plus
  • Highly articulate with excellent written and verbal skills
Apply Now

VP Engineering

Report to: CEO

Job Summary:

We are currently seeking an exceptionally strong technology executive to lead all Travel Technology Operations. The VP Engineering will lead a scalable, high-performance delivery team and will be responsible to create effective relationships across the organization with Suppliers, Call Center, and Marketing. This person will be instrumental in driving business strategy by analyzing site and customer analytics, managing highly qualified technology teams, and building high performing product technology teams. The ideal candidate will have a back ground in project management, vendor relationships, and experience in leading teams.

RESPONSIBILITIES:

  • Drive Business Strategy
  • Increase bookings, conversions and Top Line revenues by developing new products and services
  • Create and manage the product roadmap working closely with the CTO and SVP Of Products to determine priorities
  • Develop Short Term and Long Term Product Roadmap and Prioritize Projects with Business Owner based on ROI, top line revenues and shareholder value
  • Analyze site/product analytics, customer analytics, Competitive landscape and provide key insights for driving bookings growth.
  • Builds Strong Relationship with GDS/ Suppliers/ 3rd Parties and drives new product development initiatives and Beta Test with GDS/Suppliers/3rd Party for First Mover Advantage and Differentiation

Technology Management

  • Manage multiple technology teams comprised of experienced software developers, UX and QA engineers.
  • Define technology vision and strategy and create an operational roadmap for development, designers and QA engineers
  • Create an environment that drives innovation and challenges the team to explore and experiment new ideas/ technologies to grow the business
  • Ensure timely, accurate, and quality execution of all deliverables
  • Main focal point for team’s business delivery, product quality, product delivery, performance and availability goals

Technical Leadership

  • Reviews Designs and Architecture with attention to details and produces flexible and scalable software architecture and designs with effective use of OOPS, Design Patterns, Enterprise Libraries
  • Works with the Product Managers to ensure higher team productivity through proper User Story Estimation and Capacity Planning
  • Co-ordinates with Central QA for Load Testing / Code Profiling to meet Quality Performance Metrics
  • Ensures Team QA writes automated scripts for regression testing to achieve 100% QA automation
  • Researches New Technologies to innovate technology and processes and run POCs

Project Management Responsibilities

  • Ownership of the Product delivery calendars for the brand/department/product.
  • Coordinates with Business Owner and evaluates the Project Requirements, Priorities and ensures readiness of projects before development starts
  • Lead Scrum of Scrum Meetings within the Technology Unit
  • Creates Project Goals based on Business Goals
  • Clearly communicates business and project goals, objectives and shows the big picture to the development team

Manage Tech Capital

  • Build a High Performing Product Technology Team - Build strategies to source Top Talent , motivate talent and retain talent
  • Appropriately staff the departments according to current and future Product Roadmaps
  • Manage teams by clearly outlining titles, roles and responsibilities
  • Set Goals and Targets for team members on regular basis
  • Works with the Performance Analysis Team to evaluate skills and performance of team and members on a quarterly basis and recognize and reward high performers

Vendor Management, Outsourcing And Legal

  • Evaluate technology vendors/suppliers, negotiate agreements, and establish working relationships in Travel supply chain.
  • Adept at handling NDAs, and Legal related matters

Direct Reports

  • Project Management
  • Engineers

Required Experience:

  • MS degree in Computer Science or Engineering
  • Minimum of 5 years in web based technology development (engineering, development, and infrastructure) positions, including
  • At least, 3 years in online business environment
  • Masters degree is preferred
  • Strong knowledge of e-commerce, CRM, and contact center packaged solutions

Other Requirements:

  • Mandatory to share current compensation details
Apply Now

Head of Online

Job Summary:

At Sastaticket, the Head of Online will be responsible for all online marketing initiatives and strategies. We are looking for someone with a demonstrated history of driving aggressive growth, revenue and profitability in a B2C high volume transactional ecommerce environment. The Head of Online will take ownership of driving and increasing traffic and online conversion for all lines of businesses from the marketing perspective.

RESPONSIBILITIES:

  • Work with department and business unit executives and senior executive team to develop marketing strategies for company growth.
  • Manage and build marketing teams including SEM, SEO, Social Media, E-mail, Content, Landing Pages, Affiliates/White Label, Metas, Display/retargeting, Mobile, and Loyalty.
  • Create marketing plans, roles, budgets, goals and targets for all of the above teams
  • Develop and lead our Customer acquisition strategy (new customers) for Mobile, Desktop & Contact Center as well as our Customer retention strategy (repeat customers), i.e., loyalty program, ecosystem
  • Lead all online revenue optimization efforts including online ad sales, partnerships, affiliate sales, loyalty programs
  • Identify and leverage critical market and competitive data to segment and define target markets
  • Create business plans and marketing budgets in collaboration with Finance teams

Background

  • Bachelor’s degree in Marketing or related degree; MBA preferred
  • 5+ years in marketing or revenue management roles
  • Proven background in developing and executing online marketing plans that include all online channels (SEM, SEO, Metas, Affiliate/White Label, Display, Mobile, E-Mail Marketing, Social Media, Content, Social Media, Loyalty, etc.) with a primary focus on customer acquisition and significant emphasis on performance, measurement and continuous improvement.
  • Strong analytical skills, including strong data and financial analysis skills
  • Strong project management, execution and communications skills
  • Ability to deal with ambiguity and change within a fast paced environment
Apply Now

Chief Technology Officer

Report to: CEO

Job Summary:

Company needs an exceptionally strong technology executive to lead all Travel Technology Operations. The CTO will lead a scalable, high-performance delivery team and will be responsible to create effective relationships across the organization in Suppliers, Call Center, and Marketing.

MAJOR RESPONSIBILITIES:

  • Lead the tech team to create and deliver on Product Roadmap
  • Move technology team to become AGILE (scrum / Kanban / XP)
  • Commit to fostering a quality-focused development culture focused on TDD/BDD (test drive and behavior driven development)
  • Create, implement, and manage processes and ensure best practices for software development, version control, unit testing, etc as well as build, test, release mechanisms
  • Lead talent management, including
    • Hiring
    • Developing
    • Retaining
  • Partner with other functional heads to deliver world class technology experience (mobile and UI)
  • Ensure technology is aligned with overall company strategy
  • Plan technology deliver, service levels

Direct Reports

  • Sr. Manager, Project Management
  • Architect
    • 8 developers

Required Technical Capabilities:

  • Sound knowledge of development within an Agile framework
  • Proven commercial software development experience (web)
  • Strong experience in architecting, implementing and managing high performance scalable J2EE applications on Linux / Unix platforms
  • Development experience with Open Source web technologies such as Tomcat, JBoss, Node.js, Play, etc. is a must
  • Excellent knowledge of J2EE architecture / design patterns, object oriented design methodologies, SOA, data modeling techniques and SOAP
  • Advanced UI/UX design concepts: HTML, CSS, Javascript, jQuery, Javascript Framework i.e. React, AngularJS, ExtS, Backbone, etc
  • Experienced in Java, Java EE / J2EE; Hibernate ORM, JPA 2.0+, etc; Spring MVC, Struts 2.0, JSF 2.0 and Facelets, etc; Dependency Injection with Spring, Java CDI, etc; Tomcat, JBoss, Glassfish, Websphere, Weblogic, etc.
  • Experience with Python, Django Rest Framework, Postgres, etc.
  • Experience with RESTful API Consumption and construction
  • Familiarity with JSON/XML/SOAP consumption and construction
  • Familiarity with scraping technologies and mechanisms
  • Expertise in Linux
  • Experience with Version Control Systems like Git (Gihub, Gilolite, Gitlab) SVN and CVS
  • Experience working with remote data via REST and JSON
  • Experience with third-party libraries and APIs

Required Experience:

  • MS degree in Computer Science or Engineering
  • Minimum of 5 years in web based technology development (engineering, development, and infrastructure) positions, including
  • At least, 3 years in online business environment
  • Masters degree is preferred
  • Strong knowledge of e-commerce, CRM, and contact center packaged solutions
Apply Now

Work at Sastaticket

The travel industry is a dynamic and exciting industry that brings new challenges every day! This requires us to hire the best and most flexible talent that can adapt and deliver creative solutions.

We value skill, creativity, enthusiasm, commitment, and integrity and pride ourselves for being truly committed in building the best team in Pakistan.

Please send your resumes at careers@sastaticket.pk

Perks & Benefits

  • We offer a competitive salary
  • Growth Opportunities
  • A highly collaborative and supportive work environment
  • Medical, Dental, and Vision Care benefits
  • Travel Discounts

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