See our current openings

Title Position Location
Partnerships and Influencer Lead 01 Karachi
Paid Search Strategist - SEM 01 Karachi
Marketing Communications Specialist 01 Karachi
Paid Social Media Strategist 01 Karachi
Marketing Executive 01 Karachi
HR & Admin Manager 01 Karachi
Travel Consultant 05 Karachi
Senior Software Engineer (Python/Django) 03 Karachi
Lifecycle Optimization Specialist - CRM 01 Karachi
Technical Project Manager 02 Karachi

HR & Admin Manager

MISSION

This position will require a high level of communication, liaison, business acumen and organizational skills. The HR & Admin Manager will report to the CEO with the mission to make the company a premier destination for top talent in our industry. The HR manager is responsible for areas of recruiting, employee relations, benefits, events, compensation, and other employee tasks.

Primary Responsibilities

HR:
  • Provide professional advice and guidance on all employee relation issues to managers (including disciplinary, grievance, absence, redundancy, communication, and performance management).
  • Lead the development, review, and implementation of HR policies and initiatives as appropriate and to contribute to the development of the HR function to meet business needs.
  • Provide feedback and coaching to managers on individual leadership and behavioral skills as appropriate
  • Develop programs to enhance employee relations and offer employee support
  • Assisting with recruiting and staffing
  • Managing and optimizing performance
  • Employee headcount forecasting in line with Business Growth Plan and Attrition Run Rate
  • Facilitate multi skilling, job rotation, and leadership development
  • Performance management and career planning
  • Reporting of key HR metrics to the management committee
  • Review, benchmark, and implement best practices from the industry
  • Represent HR for company in industry forums
Admin:
  • Planning and coordinating administrative procedures and systems and devising ways to streamline processes
  • Lead admin department to ensure smooth services delivery
  • Liaising with office suppliers
  • Monitor costs and expenses to assist in budget preparation
  • Oversee facilities services, maintenance activities, and tradespersons
SKILLS & ABILITIES REQUIRED:
  1. Broad HR experience in Talent Management
  2. Previous HR Generalist experience in a Business Partner or Assistant Managerial role in a company with 200+ employees. Minimum 5 year experience.
  3. Excellent organization and communication skills
  4. Ability to challenge constructively combined with a level of resilience
  5. Master’s degree in HR
  6. Very strong written and verbal communication and interpersonal skills
  7. Fluent English
  8. Ability to participate in and facilitate group meetings.
  9. Proactive, dependable and able to work independently
Benefit Summary

We offer an attractive total compensation package, company vehicle, and health benefits. You will have an opportunity to join a fast growing company and to play a leading role in our future direction.

Apply Now

Travel Consultant

MISSION

The role of a customer support travel consultant is to provide travel consulting service to customers of Sastaticket.pk. Some of the main duties of travel consultant include organizing flights, trains, and accommodation for a trip. Work on best possible solution for the traveler, to include finding cheapest itineraries, and secure customer satisfaction for future services

Primary Responsibilities

  • Provide and maintain a high level of travel consulting service to customers
  • Drive to achieve expected transactions as per Key Performance Indicators (KPI)
  • Process and complete travel requirements (make reservation in accordance to initial enquiry, to ticket issue and file completion with invoice) as requested by customers. This covers all aspects of booking, changing, cancellation and/or refunding of air travel, hotel accommodation, car hire, insurance, visa, etc.
  • Raise Service Alert Advices and inform your direct report manager to ensure prompt resolution.
  • Complete all tasks assigned in accordance with Express Air Ltd. Policy and Procedure manual
  • Ensure service queues are monitored and worked at regular intervals during business day and are clear by end of shift.
  • Provide and maintain a high level of service.
  • Perform in a pro-active manner (examples):
    • Displaying initiative and ownership
    • Providing relevant accurate information in a timely manner without being prompted.
  • Remain updated on all aspects of travel through regular attendance at product seminars and workshops including team meetings sessions and other job related training.
  • Daily Sales Report in accordance with procedures at the end of shift.
SKILLS & ABILITIES REQUIRED:
  1. Fluent in Urdu and English: Written and Oral
  2. Computer knowledge: Microsoft Word, Excel, Outlook
  3. Flexibility to work in morning, evening, or night shifts (night shift for males only).
  4. Call center experience preferred.
  5. Excellent organization and communication skills
Benefit Summary

We offer a competitive compensation package, inclusive of health benefits. You will have an opportunity to join a fast growing company and to play a leading role in our future direction.

Apply Now

Senior Software Engineer (Python/Django)

Experience: 3+ Years in Python (Django)

Qualifications: BS in Computer Science or similar degree

Job Summary:

As a Python/Django developer you will get an opportunity to work on web applications used by millions of users every day. You will be working with a highly skilled team of other developers who love to design, write, test and maintain high quality code.

Responsibilities:

  • Effectively communicate with a technical development team.
  • Work efficiently to accomplish assigned tasks within an appropriate and aggressively estimated turnaround time with a high level of quality.
  • Document all new development and code changes for developers (technical documentation) as well as clients (functional documentation).
  • Provide assistance to development team with tasks that belongs to servers and Web products.
  • Conduct load testing and code optimizations to improve application performance and throughput.
  • Maintain and enhance the code used to build and deploy management.
SKILLS & REQUIREMENTS:
Good to have:
  • experience working with the following technologies: Python, AWS, Django REST Framework, Django-CMS, Flask
  • Practical RDBMS experience (preferably MySQL).  Solid SQL knowledge and ability to design effective data storage for the task at hand, query performance optimization skills.
  • Extensive experience with Javascript (especially jQuery) and Ajax.
  • Linux-based development experience.
  • Experience with performance optimization, scaling, event analytics
  • Experience with modern Social APIs for login, email, analytics etc.
  • Experience with any templating engine with HTML and CSS
  • Write and maintain functional and unit tests for automated testing and deployment
  • Maintain and enhance the code used to build and deploy management.
  • Experience with Apache, Nginx
  • Experience with a front-end framework i.e, Backbone.js, Angular.js or similar
  • Knowledge of fabric scripts for deployment on linux instances.
  • Experience on AWS or other cloud-based infrastructure providers
  • Experience with caching and key-value stores
Apply Now

Lifecycle Optimization Specialist - CRM

Job Description

  • Strategize, and execute performance for CRM channels including but not limited to email newsletters, web push notifications, push notifications, messenger bot and SMS.
  • On a day to day basis, you will be
    • Formulating and refining cross-channel segmentation
    • Shape user lifecycle behavior based on data driven insights
    • Create and execute promotional, automated, and transactional campaigns tailored to target the users at crucial micro-moments in the purchases journey
    • Improving KPIs across all lifecycle campaigns by optimizing segments, channel mix, targeting and creatives to improve campaign performance
    • Ensuring visibility by establishing required reporting structure and dispatching timely updates
    • Constantly testing best practices and beta products
    • Proposing improvement initiatives that will lead to channel growth such as introduction of best practices and emerging trends in CRM automation
  • On a strategic level, you will be responsible for:
    • Ensuring that the channel strategy is aligned and results in the achievement of strategic business goals
    • Identify, and engage users along a user journey to improve platform usage, engagement, retention, cross-selling using relevant channels
    • Developing an expertise in all online marketing tracking mechanisms, including attribution logic and multiple attribution models for both mobile and website

Skills & Experience

Required:
  • Deeply passionate about the digital marketing landscape, players and future
  • Comfortable with  excel and dealing with large data sets, pivot tables, and charts
  • Data-driven thinker and problem solver
  • Comfortable presenting complex marketing issues to business, IT, and marketing stakeholders, including senior management
  • Ability to think quickly and critically on a broad range of marketing technology and digital marketing topics
  • Excellent written and verbal communication skills; ability to communicate with senior marketing leaders and C-level executives
  • Professional attitude and service orientation; team player
Preferred
  • Familiarity with performance marketing and CRM tools such as Google Analytics, Accengage, Webengage, Braze, etc
  • Sound understanding of attribution basics such as attributions windows, and different ad attribution models

Education & Experience

  • Bachelors from a reputed university
  • 0 - 3 years of experience
Apply Now

Technical Project Manager

At Sastaticket, we are looking for a passionate, customer focused, and self driven Technical Project Manager to join our software development team. You will drive our portfolio of projects and will focus on the larger business and technology picture (customer experience, processes, opportunities, problems to be solved, etc). You will make prioritization calls that require business and technical judgement, and will also drive process and tooling improvements to drive greater transparency and efficiency.

To be successful in this role, you should be comfortable gathering requirements from our clients, creating and maintaining technical project plans and diving into the technical details to understand the nuances and complexities of each project. As a successful Technical Project Manager, you should keep the program on track across changing requirements and priorities and be tenaciousness and relentlessness in removing blockers while maintaining the trust of the teams across different organizations. You must have exceptional problem-solving skills, strong business judgment, and demonstrated experience leading cross-functional teams. We are looking for a proven ability to execute both strategically and tactically, and someone who is excited to take on new, ambiguous projects. This position requires a solid technical background, and the candidate should be customer-focused.

Responsibilities:

  • Execute on functional responsibilities in line with firm values
  • Manage and maintain strong cross-group collaborations across a project, technology, business, and operations teams
  • Responsible for the overall success and execution of the project.  Manage Risks and Issues, triage dependencies and ensure project performance meets stakeholder expectations. Foresees project risks, manages communications with the leadership change and enforces intake and change management guidelines
  • Educates and improves project team awareness of the Software Development Life Cycle (SDLC). Ensure projects are aligned to the right methodology (waterfall or agile). Maintain project plans in line with expectations, maintain data integrity in TFS and ensure execution effectiveness
  • Aligns teams on ‘Definition of Done’ and provides Program Leadership with a focus on On-Time, On-Budget and To Quality Delivery
  • Assumes Scrum Master responsibilities including and not limited to assistance with Agile Ceremonies, reviews Agile Metrics provided by coach and ensures continuous improvement in Agile Practice Oversees Risk Management, Change Management, Decency Arbitration across programs
  • Drives change, agile adoption and project management automation across the organization
  • Ensure impediment management, remove cross dependencies and align multiple project teams to ensure a single execution focus 
  • Ensures project documentation, reporting and change management requirements are met, in line with project guidelines
  • Owns reporting, project performance communication, and risk mitigation. Highlights inconsistencies in approach informs Sr Product/Program Managers on variances to ensure delivery commitments are met  

Background

  • Bachelors degree in technical major is required
  • 8+ years of experience in product, program, technology functions with increasing responsibility. Demonstrated experience managing teams with a leadership mindset.
Apply Now

Marketing Executive

Job Description: Sastaticket.pk is looking for motivated, entry-level candidates with advancement potential for our E-Commerce Executive Program. Are you a motivated and hard working individual with a passion to learn about all facets of an e-commerce business?

The E-Commerce Executive Program allows entry-level candidates to gain a comprehensive understanding of various marketing departments. Upon completion of training program, you will be assigned within one of the following marketing departments:

Responsibilities:

  • Search Engine Optimization
  • Google Adwords (Pay Per Click)
  • Email Marketing
  • Social Media Marketing
  • Online Reputation Management

Ideal Candidate:

  • Leadership characteristics
  • Ability to manage diverse projects in a fast paced environment

Profile Requirements:

  • Bachelors degree in Engineering, Mathematics, Statistics or related degree; Masters degree strongly preferred
  • Excellent written and verbal communication and presentation skills
  • Leadership qualities
  • Work experience 0-2 year

Salary:

  • PKR 30,000 to 50,000
Apply Now

Marketing Communications Specialist

Job Description

  • Devise an integrated marketing communications strategy for the brand and ensure consistency in messaging across digital and traditional media channels to shape and drive brand awareness and equity
  • On a day to day basis, you will be
    • Working with the design team to ensure quality and consistency of creatives, content and artwork to drive click through rates across all relevant mediums
    • Driving growth on all community management channels to develop a loyal and engaged customer base and ensure constant social media presence
    • Writing, editing and publishing required press releases through media outlets, PR agencies, and in-house blogging
    • Coordinating with multiple agencies for a wide range of marketing initiatives
  • On a strategic level, you will be responsible for:
    • Develop strategic marketing communications planning for promotion and distribution of corporate and branding material
    • Improve communications and content flow with paid and organic online marketing channels
    • Shape the customer perception around the brand utilizing a plethora of marketing strategies and crafting a coherent brand image online
    • Devise PR strategy and develop relationships with traditional and digital media outlets and agencies
    • Manage external and internal communication best practices tool kit, procedures and processes

Skills & Experience

Required:
  • Proven storyteller capable of creating a strong narrative.
  • Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking and archiving.
  • Ability to work multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities.
  • Thorough knowledge of corporate communications, marketing and branding principles.
  • Critical eye for design and aesthetics, and the ability to develop and explain design rationale to stakeholders
  • Ability to build and foster long term professional relationships
  • Deeply passionate about the digital marketing landscape, players, and content driven marketing initiatives
  • Excellent written and verbal communication skills; ability to communicate with senior marketing leaders and C-level executives
  • Professional attitude and service orientation; team player

Education & Experience

  • Bachelor's degree in communications, public relations, journalism, marketing or related field.
  • 0 - 3 years of experience
Apply Now

Partnerships and Influencer Lead

Job Description

  • ● Drive brand awareness, visibility, and conversions by developing and maintaining strategic digital partnerships and influencer outreach
  • On a day to day basis, you will be
    • Executing partnerships for co-branded, or co-created marketing campaigns
    • Developing plans and pitching those plans to relevant partners
    • Gain maximum leverage from existing partnerships by negotiating and finalizing strategic needs
    • Initiate positive and supportive conversations with content creators around content, contests, information and opportunities that will be of interest to our players
    • Identify, build, and maintain relationships with key influencers and power users, and track the impact of that interaction
  • On a strategic level, you will be responsible for:
    • Create a systematic, process-driven approach to partner outreach and relationship management
    • Collaborate with management and other teams to ensure alignment of internal goals with new and existing partner relationships
    • Forecast, analyze, and report the results of various partnerships, including co-created and/or co-branded content promotions, or event partnerships
    • Maintain positive, mutually beneficial relationships with partners and devise new ways to grow performance
    • Keep a great ongoing relationships with current partners and offer new ways to grow the partnership

Skills & Experience

Required:
  • Proven storyteller capable of creating a strong narrative.
  • Familiar with content creating spaces such as YouTube, Facebook, Instagram etc
  • Passion for co-creating digitally relevant content and working on high impact, short-deadline projects
  • Ability to work multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities.
  • Ability to build and foster long term professional relationships
  • Deeply passionate about the digital marketing landscape, players, and content driven marketing initiatives
  • Excellent written and verbal communication skills; ability to communicate with senior marketing leaders and C-level executives
  • Professional attitude and service orientation; team player

Education & Experience

  • Bachelor's degree in communications, public relations, journalism, marketing or related field.
  • 0 - 3 years of experience
Apply Now

Work at Sastaticket

The travel industry is a dynamic and exciting industry that brings new challenges every day! This requires us to hire the best and most flexible talent that can adapt and deliver creative solutions.

We value skill, creativity, enthusiasm, commitment, and integrity and pride ourselves for being truly committed in building the best team in Pakistan.

Please send your resumes at [email protected]

Perks & Benefits

  • We offer a competitive salary
  • Growth Opportunities
  • A highly collaborative and supportive work environment
  • Medical, Dental, and Vision Care benefits
  • Travel Discounts

 

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