What You Need to Know About Travel and Coronavirus (COVID-19)

The information provided is updated as of 10:00 am, 15th July, 2020

IMP Notification by PCAA - PakPass App SOP for passengers arriving in Pakistan.

To curb the spread of COVID-19, this PakPass app is introduced which will make sure that the passenger stay in quarantine for 14 days after landing in Pakistan.

Kindly make sure that the passenger has downloaded this application before arriving in Pakistan.

PCAA Cir & complete SOP is attached herewith.

Implementation of Standard Operating Procedures for Outbound International Passengers ( Chartered and Private) Effective from June 28 to July 31, 2020. For details, click here.

In compliance with the Pakistan Civil Aviation Authority orders,limited inbound and outbound international flights and domestic flights are allowed to be scheduled by Airlines.

The outbreak of coronavirus has had deadly consequences in many countries especially USA, Brazil China, Iran & Italy while over 6.8 million cases have been reported across the globe. Keeping our users in mind, we have compiled this guide featuring the latest information on the coronavirus epidemic and the updated policies of airlines as well as travel restrictions issued by various countries.

At the time of writing, WHO has reported that over 185 countries and territories now have laboratory-confirmed cases of COVID19.

To get the latest update on Covid situation in Pakistan and Globally, you can visit the offical website.

What is Coronavirus?

COVID-19 (popularly known as coronavirus) is a respiratory disease caused by a new virus called SARS-CoV-2. Symptoms include:

  • Fever
  • Cough
  • Shortness of breath

Most people with coronavirus will have mild disease but some people will get sicker and may need to be hospitalized at the earliest.

The World Health Organization (WHO) and the World Tourism Organization (UNWTO) are working closely to assist countries in ensuring that proper health & safety measures are implemented so that global trade & necessary travel keeps on continuing.

In case you have to travel necessarily, WHO recommends washing hands frequently, covering nose and mouth when coughing, and avoiding close contact with people showing symptoms.

For detailed instructions, please visit their dedicated page .

FAQs - Coronavirus (COVID-19)

  1. How is the virus transmitted?

    As per the current study it is said that the Coronavirus Disease ( COVID-19) originated in an animal species, and then it spread to humans. Person to person spread of the novel Corona is yet to be understood. But other human corona strains are spread from person to person through contaminated droplets from an infected person through coughing, sneezing and touching.

  2. Is there any vaccine against the novel Coronavirus?

    Currently, there is no such vaccine that protects against Coronavirus Disease.

  3. How to prepare for staying at home?

    Keep special care of your hygiene and eat healthy. For more detailed guidelines visit the link here.

Pakistan Travel Overview

IMPORTANT: Civil Aviation Authority has given permission for limited international and domestic air travel in Pakistan. PIA and Serene Air have shared their flight schedule for the month of June to limited cities.

Free baggage allowance for the domestic sectors has been revised:

Class Current KG Revised KG
Economy 20 35
Executive Economy 25 40
  • Applicable for the entire domestic network (except Skardu-Bound flights and flights operated by ATR).
  • The piece concept has been discontinued on domestic routes with this revision.
  • The revised Excess Baggage Charges will be PKR 250/KG (exclusive of taxes).

The Civil Aviation Authority has announced SOPs for the passengers arriving in Pakistan from abroad. Read here.

The Civil Aviation Authority has announced SOPs for the passengers arriving in Pakistan from abroad.

Inbound International Passenger Flights

Limited no of inbound international flights are operating to ensure safety of our nationals and the safety of passengers travelling to and from Pakistan. The frequency and origin of these flights are continuously being reviewed. At the same time capacity to conduct Covid testing and manage these passengers in quarantine facilities is also being monitored and the Government is working tirelessly to increase their testing and quarantine facilities.

Schedule for upcoming flights can be viewed here.

How are passengers treated for Covid upon arrival in Pakistan?

  • Upon arrival all passengers will be tested for Coronavirus
  • After test has been conducted they will be sent home for self isolation without having to wait for test results
  • Government will be keeping a track and trace system and so people who are tested positive for Covid will be contacted.
  • Depending on the severity of the virus they may be asked to self quarantine themselves or move to a hospital.
  • Upon quarantine passengers are given two choices: Government quarantine centers or Government regulated hotel/facility

Detailed SOP can be found here.

Inbound International Private Flights

Detailed SOP can be found here.

Outbound International Private Flights

Detailed SOP can be found here.

Domestic Passenger Flights

Detailed SOP can be found here.

Transport of Dead Bodies

Detailed SOP can be found here.

As per the government’s instructions, only Karachi, Lahore, and Islamabad airports will be functioning internationally. International flights will no longer operate in Peshawar, Gwadar, Quetta, Faisalabad, Sialkot, and Multan, authorities said. International flights to Sukkur and Bahawalpur would also be halted, the authorities added. According to the instructions issued, international flight operations in Karachi and Islamabad would run from 12 noon to 7 in the evening. At the Lahore airport, this time would be from 1:30 pm to 8 at night. All international flights scheduled to land in Multan, Sialkot, and Faisalabad would be redirected to Lahore and Islamabad. All international flights scheduled to land in Peshawar would be routed to Islamabad.

Coronavirus Travel Restrictions

Canada, Australia, Saudia Arabia, United Arab Emirates, Srilanka, Malaysia, Qatar, Azerbaijan are some of the countries that have halted the entry of foreigners completely. For more details on individual countries, please see below:

Australia: Australia has been able to control the spread of virus to a large extent. But the international travel has been very limited, allowing only the nationals of the other countries, airline and maritime crew and people traveling on official government business.
The travel policy for entering the country remains the same as the one imposed on March 19th.
On March 19th, Australia announced that passengers will not be allowed to transit or enter Australia from March 20th. (This does not apply to nationals of Australia, immediate family members of nationals of Australia., permanent residents of Australia and their immediate family members, nationals of New Zealand residing in Australia, airline crew)
Azerbaijan: Foreigners, except those who are residents or hold work permits, are not allowed to enter the country. Passengers entering Azerbaijan will be tested for Covid-19 upon arrival and will be placed in quarantine for 14 days. Country has temporarily suspended the issuance of e-visa and visa on arrival.
Bangladesh: Please read the following all who wish to travel Bangladesh. Published on 6th May, 2020
  • The visa on arrival facility has been suspended for all nationalities.
  • Flights from Bahrain, Bhutan, Hong Kong (SAR China), India, Kuwait, Malaysia, Maldives, Nepal, Oman, Qatar, Saudi Arabia, Sri Lanka, Singapore, Thailand, Turkey, United Arab Emirates and the United Kingdom are suspended.
  • Passengers who have a valid visa must show a medical certificate (with English translation) obtained within 72 hours of travel. The medical certificate must be submitted upon arrival and must indicate that the passenger does not have any symptoms of Coronavirus (COVID-19).
  • Passengers with Bangladesh origin who do not submit a medical certificate stating that the passenger does not have any symptoms of Coronavirus (COVID-19), will be institutionally quarantined in Dhaka for 14 days.
  • Passengers with Bangladesh origin who submits a medical certificate stating that the passenger does not have any symptoms of Coronavirus (COVID-19), will be home quarantined in Dhaka for 14 days. If the medical certificate shows that the passenger has symptoms of Coronavirus (COVID-19), they will be institutionally quarantined in Dhaka for 14 days.
Brunei: It was announced on the 24th of March that passengers are not allowed to transit or enter Brunei Darussalam. This does not apply to nationals and residents of Brunei Darussalam.
Canada: Canada’s Prime Minister Justin Trudeau announced today (March 16, 2020) that the country will be barring entry to almost all non-Canadian travellers who are not citizens or permanent residents in an escalated effort to stop the spread of the coronavirus pandemic.
Cyprus: The Cypriot government has announced that only its citizens, along with other Europeans working on the island and people with special permits will be allowed into the country for a 15-day period beginning on March 15.
Czech Republic: Partially closed its borders on 14 March. Will close its borders to all nonresidents on 16 March.
Denmark: Closed its borders to all noncitizens on March 14. Includes a ban on crossing the border for all tourism, travel, and vacations.
Egypt: Passengers are not allowed to enter Egypt until March 31st, 2020.
France:

Rules and Authorisations for all passengers travelling to France. Present this Certificate before travelling to France.

Due to Covid-19, the Government of France has issued certificates needed to be filled by passengers arriving/transiting France. It is a sworn statement, issued in 3 languages.
Germany: Passengers arriving from a non-Schengen Member State are not allowed to enter Germany. This does not apply to British passport holders.
India: Effective March 13, 2020, all tourist visas and OCI entries were suspended until at least April 15, while holders of these visas who were already in the country can stay. Also tightened/closed their border with neighbouring countries. India also mandated 14-day quarantine for citizens returning from seven countries: China, France, Germany, Iran, Italy, South Korea, and Spain.
Italy:

Arrivals to Italy: Until 30th June 2020 limited to work, urgency, health reasons and return to own residence. Only Italian Resident permit holders can enter Italy. The above regime is in place till 30 JUN 20.
From 1st July 2020, it is yet to be advised by the Government.
HAND CARRY: The use of the overhead storage is prohibited. Only those items that can fit under the seat are allowed as hand baggage (in case of, no social distance being respected onboard). The gap of at least one seat each passenger should be maintained.
HEALTH FORM: To be filled by pax before departing from the origin station. All forms to be placed in a separate envelope under check sheet and handed over to Crew for the onward submission to PK MXP staff upon arrival. Please find a health form attached and a guide/facsimile of this form in Urdu language for ready reference/filling.
POLICE FORM: To be filled by each passenger on a mandatory basis before arrival at MXP and handed over to Police along with travel documents at Immigration checks (Please find Police form attached and also a guide/facsimile in Urdu language aiming to reduce the incorrect provision of docs to Police).
It is of utmost importance that Crew may be briefed to facilitate/help pax on board to fill requisite form in compliance to prescribed criteria. Thus, avoid slow disembarkation process/heavy fine to the Airline. Passengers will be allowed to disembark from aircraft by showing this document filled to avoid congestion at Immigration area.


Indonesia: All visa exemptions and visa on arrival to foreign passengers are suspended till 20 April 2020. Passengers and airline crew who have been in France, Germany, Iran, Italy, Spain, Switzerland, United Kingdom or Vatican City (Holy See) in the past 14 days are not allowed to transit or enter Indonesia.(This does not apply to nationals of Indonesia). Further, passengers with a Permanent Staying Permit (KITAP) or a Temporary Staying Permit (KITAS) are only allowed to enter Indonesia if they have a valid health certification issued by local health authorities in English stating they are fit for travel and free from respiratory disease. The certification must have been issued at latest 7 days prior to departure.
Malaysia: Travel restrictions to enter Malaysia
  • All Malaysian nationals and foreigners entering Malaysia will have to pay a fee for the Covid-19 detection tests prior to being granted immigration clearance at all international entry points in Malaysia. Apart from the above, all Malaysian nationals and foreigners who request for Covid-19 tests to be taken at hospitals and other KKM facilities will also be charged the fee accordingly.
  • The fee / charges for the Covid-19 detection tests are as displayed below:
Covid-19 Detection Test Fee for Malaysians Fee for Foreign Nationals
Polymerase Chain Reaction (PCR) RM150 RM250
Rapid Antigen Test Kit RM60 RM120
Rapid Antibody Test Kit RM30 RM60
  • Please be informed that the previous requirement for onboard Health Declaration Form (HDF) distribution will be DISCONTINUED effective from 29.6.2020. We are way forward to implement a seamless experience for the passenger that they only need to download and complete the MySejahtera application before they board the plane. Upon arrival, they are required to update their current health status for our health officials to verify during screening procedure.
  • Please find attached herewith, MySejahtera registration process. All arriving passengers and crews MUST ensure to download MySejahtera application before your embarkation (as OTP will be forwarded to registered phone number).
  • It can be downloaded from Google Play Store, Apple App Store or Huawei AppGallery.
  • For the Operating Crew, there is a new requirement that NO Home Surveillance Order (HSO) issuance to international routes crew effective from 16 June 2020. All the arrived crews will be given Home Assessment Tool (HAT) (PLEASE REFER ATTACHMENT) and MUST self home quarantine until their next flying date. The outlined SOP can be found online at the Ministry of Health, Malaysia website. In summary below are the steps required by the arriving crew.
    • Install MySejahtera
    • Update crew details within 24 hours before Schedule Time Departure (STD).
    • Health Declaration Form (HDF)
    • Update in MySejahtera App within 24 hours before Schedule Time Departure (STD).
    • Update daily the Home Assessment Tools (HAT) in MySejahtera App
  • Six (06) Condition to availing transit facility at KUL:
    • Passengers not allowed to clear Immig or any similar formalities at KUL. ( Transit to AirAsia or other low cost carriers is not allowed as it will be operating from a different Terminal at KLIA2.)
    • Must confirm that there are no restrictions imposed at the onward country where the passenger is travelling/transiting to. (Most of South East Asia Countries such as SG,ID,TH,BN etc.. dont have transit facility)
    • Must ensure that the connecting carrier /Airline is still operating out of KUL. (as 95% of Airlines suspend their flight during MCO)
    • Must ensure that the pax holds a confirmed booking on the next connecting flight.
    • Passengers MUST remain at the transit area or transit hotel (more than 12hrs transit) while waiting for onward flight.
    • Check In baggage must be Checked thru to the final onward destination.

ALERT: Onboard Distribution of Health Declaration Form (HDF) Discontinuation For Malaysia
  • Kindly note that the previous requirement for onboard HDF distribution will be DISCONTINUED effective from 29.6.2020.
  • Government way forward to implement a seamless experience for the passenger that they only need to download and complete the MySejahtera application before they board the plane
  • Upon arrival, they are required to update their current health status for our health officials to verify during screening procedure

Click here to download form.

Nepal: Please read the following all who wish to travel Bangladesh. Published on 6th May, 2020.
  • International flights to Nepal are suspended.
  • This does not apply to evacuation, rescue and emergency flights with a special permission from Civil Aviation Authority of Nepal
New Zealand: Beginning March 15, any person travelling into New Zealand from overseas, including New Zealand citizens, are required to self-isolate for 14 days following the entry into the country, except for those travelling from the Pacific Islands unless they are displaying symptoms. All cruise ships have been banned entry into New Zealand until June 30.
North Korea: Closed its borders to all international tourists. Chinese visitors make up the bulk of foreign tourists to North Korea. Also tightened/closed their border with mainland China.
Oman: Suspended tourist visas for all visitors, effective March 15, for 1 month.
Poland: Effective March 15, 2020, for a 10 days' period. Entry ban for all foreigners and 14 days quarantine on its citizens returning home.
Singapore: For travel and ticket related conditions in Singapore, visit this link
Slovakia: Closed its borders to all non-residents. They will close international airports and require all residents who are returning from abroad to quarantine. Violators may be fined up to 1659 EUR.
Srilanka: Srilanka has recorded 51 coronavirus cases, said it would ban all incoming flights for two weeks from Wednesday, March 18th, to combat the spread of the virus.
Suriname: Will close its borders for all persons and flights starting March 14.
United Arab Emirates: SOP for passengers travelling from Pakistan to UAE.
  • PCR tested negative for Covid-19, prior to departure from Pakistan to UAE from Chughtai Lab.
  • Passengers must fill the health Declaration form / Questionnaire prior to arrival at UAE. The passengers shall handover this form to the Flight crew. You are requested to update your passengers to fill the form completely along with mention of the date and seat number.

The General Civil Aviation Authority of the UAE has announced the suspension of all inbound passenger flights from Pakistan until the country establishes a process of laboratory testing for Cobid-19 for all departing customers on route to UAE. This was made effective from Monday 29th June 2020.

Residents Returning to UAE: Effective from 01 June, 2020 all UAE residents who were stranded abroad due to the Coronavirus outbreak are permitted to return providing they meet specific criteria. For details, click here.

Important Information:

  • Residents must have a valid visa.
  • Residents must register and receive approval from smartservices.ica.gov.ae before travel.
  • Passengers will receive an ICA approval number.
  • Check In: Passengers will be required to submit their ICA number. They will received OKTB from UAE API if application has been accepted if not then please call at FCC - +97148776222

Note: No airline override is permitted.

Conditions Upon Arrival: All returning passengers will be subject to PCR testing, thermal screening and 14 day quarantine Dubai Health Authorities assigned facilities on arrival.

United Kingdom: Government of the United Kingdom has issued Quarantine Measures for UK travellers.
Ukraine: Starting March 15, Ukraine will close its border for foreigners for two weeks
United States of America: Who have transited or have been in Austria, Belgium, China (People's Rep.), Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Iran, Ireland (Rep.), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland or in the United Kingdom (excluding overseas territories outside of Europe), in the past 14 days are not allowed to enter the USA.
Vietnam: Vietnam has announced that from noon Vietnam time (0500 UK) on 15 March 2020 all foreign nationals will be refused entry to Vietnam if in the previous 14 days they have been to the UK, or any Schengen country, even in transit. This restriction will be in place for 30 days. Visa on arrival has also been suspended.

Meanwhile, Cook Islands, Fiji, India, Israel, Jordan, Lebanon, Mauritius, Mongolia, St Lucia, Seychelles, and Turkey, among others have also banned the entry of individuals who have visited Italy in the last 14-28 days. The capital of the Czech Republic, Prague, has designated separate gates at its airport for all passengers arriving from Italy or China.

Countries outside China with most Coronavirus Cases

Here’s a list of countries in each region where most cases of coronavirus have been reported. If you are intending to travel to any of these countries, do check with your airline and immigration authorities before departure.

Western Pacific Region: Korea, Japan, Singapore

European Region: Italy, Germany, France, Spain

South-East Asia Region: Thailand, India

Eastern Mediterranean Region: Iran, Kuwait, Bahrain

Americas Region: USA, Canada, Brazil

Africa: Region: Algeria, Senegal

Airlines Travel Policy

Updates on airline policy changes due to travel restrictions are given below:

Air Arabia

  • Kindly find new Travel Guidelines for Returning UAE Residents with PCR Test Certificate. Also find attached Air Arabia's Designated list of Labs for PCR Test. Air Arabia passengers are eligible to re-discount PCR Test charges if they present an AirArabia ticket at the designated laboratories. Click Here For Details .

Air France

  • Since 30 January 2020, Air France has temporarily suspended flights to mainland China. Depending on the situation, the airline plans to gradually resume operations to and from Shanghai and Beijing as of 29 March 2020.

Air Malindo

  • Flights between Malaysia & Wuhan are suspended until further notice.

AirBlue

  • All Airblue domestic and international flights are suspended till 30th June, 2020.

American Airlines

  • Tickets issued between March 1st to 31st for travel through January 26th 2021 are eligible for a change fee waiver if a traveller chooses to alter their plans at least 14 days prior to the departure day.

British Airways

  • If passengers are flying to/from Hong Kong up until 31 May 2020, they can rebook on to another flight, at a later date. It needs to be to the same destination and operated by British Airways.
  • If you’re booked to travel between London and the Northern Italian destinations including, Milan (Linate and Malpensa), Turin, Bologna, Venice, Bergamo and Verona up to 4 April 2020, you can rebook up to and including 31 May 2020.
  • If you're booked to travel between London, Milan (Linate and Malpensa), Venice, or Bergamo up to 4 April 2020, you also have the option to refund your flight.
  • British foreign office has advised against all but essential travel to the rest of mainland China (not including Hong Kong and Macao).

Emirates

  • Travel approval procedure for returning Dubai Residents.
    • Effective immediately Travel approval procedure for returning Dubai Residents have been replaced with the new link as given below. Click Here for detailed information.
    • If Pakistani National is holding Residence Visa issued by AUH, SHJ, AAN etc they need to apply for approval at the this link.
  • Emirates shares the SOP for the mandatory COVID-19 test for travel outside Pakistan.
  • Emirates will accept test results from authorized Chughtai Labs locations as prescribed below: Chughtai Labs
    • Passengers must take a PCR test up to 4 days prior to their date of travel (i.e. within 96 hrs of flight departure). Passengers must carry their booking reference / PNR / passport copy when going for testing.
    • Passengers departing Pakistan on Emirates, must present PCR test certificate at the time of check-in
    • Emirates will only accept PCR Certificates issued by authorised Health centres as mentioned above
    • Passengers will bear the cost of PCR test and certificate.
    • Customer to contact Emirates Local contact centre or retail office as soon as test results are obtained, at least 24 hours prior departure to ensure PCR test details incorporated in the booking
    • Emirates local call centre or office upon verification of PCR certificate through issuing authority will update the booking with required remarks for travel purpose or else passenger will not be accepted for travel
    • Customers without authorised PCR certificate and validation of remarks by emirates (as per above stated procedure) at the time of check in will be denied boarding without compensation.
    • Travel agents must insert remarks in the OSI field that the customer advised about PCR test compliance as per EK procedure.
  • Emirates has issued their July flights schedule from Karachi, Lahore and Islamabad.
  • Emirates adds 10 new cities for travellers, offers connections through Dubai for 40 cities. For more information, click here.
  • Travel approval procedures for returning Dubai Residents have been replaced with the new link.
  • Travel Advisory ( Check - in Baggage)- Cabin baggage will not be accepted on flights, items allowed will be limited to Laptop, Handbag, Briefcase or Baby items, any other items will have to be checked in.
  • Emirates has announced special flights between Pakistan and Dubai from 4th till 10 June. For Emirates flight schedule, click here.
    • The above flights can ONLY be booked and ticketed till DXB, transit passengers are NOT applicable.
    • Passenger traveling on outbound flights from Pakistan, have to apply for approval through the below website
    • API Approval: For UAE residents who wish to fly to DXB, please apply on https://smartservices.ica.gov.ae/ Under: OTHER SERVICES - RESIDENTS OUTSIDE UAE - ENTRY PERMISSION - ISSUE
    • Boarding Process
  • Emirates flights EK624/625 (DBX-LHE-DBX) has been cancelled for the period of 01 June till 13 June 2020.
  • Emirates Updated Baggage Policy effective from 11th May, 2020. Click Here.
  • Updated Refund and Change Policy effective from 20th April 2020. Click here for more information. Click here for more information.
  • Emirates has temporarily suspended all passenger services from 25 March 2020.
  • Customers with tickets issued on/before 31st May who are impacted due to
    • Travel ban
    • Travel advisory
    • Quarantine requirements
    • Mandatory lockdown
    • Flight cancellation
  • For the above stated reasons, the customers are eligible for Rebooking and Travel Voucher options:
    • Travel voucher for ticket value with a validity of 12 months from date of issue.
    • Customers with flight bookings for travel on or before 30th June 2020 can rebook their flights to any Emirates destination within the same region without a rebooking fee or paying any fare difference.

Visit Emirates official site for more information.

Etihad Airways

  • Etihad Airways - expanding network to over 40 destination in July
Europe Amsterdam, Athens, Barcelona, Belgrade, Brussels, Dublin, Dusseldorf, Frankfurt, Geneva, Istanbul, London, Madrid, Manchester, Milan, Munich, Paris and Zurich
Middle East & Africa Amman, Bahrain, Beirut and Cairo
North America Chicago, New York and Toronto
Asia & Australia Jakarta, Kuala Lumpur, Manila, Melbourne, Seoul, Singapore, Sydney and Tokyo
Indian Subcontinent Bangalore, Calicut, Chennai, Colombo, Delhi, Hyderabad, Islamabad, Karachi, Cochin, Lahore, Male and Mumbai
  • Etihad has shared a Consumer Global Covid complete guide for future or current bookings. Click here for more information.
  • Etihad Airways is temporarily suspending all passenger services departing from Pakistan with immediate effect until further notice. However, their incoming flights from Abu Dhabi to Pakistan will continue to operate as scheduled.
  • Etihad Cargo flights will continue to operate in both ways unaffected.
  • Effective 24 June, Etihad Airways is recommencing flights from Islamabad and to/from Athens.
  • Throughout June, your guests can fly from Islamabad, Karachi and Lahore via Abu Dhabi to destinations across USA and Europe.
  • Eithad Airways has announced special one-way flights to help residents return UAE.
  • Special Flights Schedule:
    • Amsterdam to UAE is scheduled for 13, 15, 20, 22, 27 and 29 May
    • Barcelona to UAE is scheduled for 14, 17, 24 and 31 May
    • Frankfurt to UAE is scheduled for 17, 24 and 31 May
    • Jakarta to UAE is scheduled for 15 and 29 May
    • Kuala Lumpur to UAE is scheduled for 23 and 30 May
    • London to UAE is scheduled for 9, 13, 16, 20, 23, 27 and 30-May
    • Manila to UAE is scheduled for 13, 15, 16, 20, 22, 23, 27, 29 and 30 May
    • Melbourne to UAE is scheduled for 13, 20 and 27 May
    • Seoul to UAE is scheduled for 22 and 29 May
    • Singapore to UAE is scheduled for 20 and 27 May
    • Tokyo to UAE is scheduled for 20 and 27 May
    • Toronto to UAE is scheduled for 12 May
  • Etihad Airways has announced that soon they will be operating one-way special flights to London- Heathrow from Abu Dhabi, to help foreign citizens return home back to the UK.
  • Working closely with the UAE Government and Global Aviation Authorities, their aim is to gradually return to a fuller schedule as soon as circumstances allow. We will share further details on Etihad Airlines Terminal 2 operations, including check-in, boarding and lounges, as we start to accept departures from London Heathrow.
  • Note: Those who wish to travel must hold a valid UAE resident visa and ICA approval number –they will not be permitted to enter the UAE otherwise.
  • All guests will undertake PCR and thermal testing when they arrive into Abu Dhabi and are required to self-isolate for 14 days.
  • Bonus cash and miles with Etihad Credit
    • Etihad has introduced Etihad Bonus Value with up to USD $400 and up to 5,000 Etihad Guest Miles when you save your trip for later with Etihad Credit. Simply cancel your existing booking and use the value towards your next flight. Click here for details.
  • Etihad Airways has suspended all departures from Abu Dhabi International Airport immediately for an initial 14 days.
  • All Etihad Airways aircraft currently outside the UAE will return back to Abu Dhabi by 25th March.
  • One free date change is permitted on all new flights booked between 8th March and 7th April 2020.
  • Guests due to travel before 30th June 2020 have the option to change their date of flight or turn their booking into Etihad credit, subject to terms and conditions.

The airline has details on its dedicated COVID-19 page.

FlyDubai

  • Flydubai flights to and from Pakistan shall remain cancelled from 21st March till April 15th 2020.
  • Flexible waiver & rebooking policy has been introduced by Flydubai.
  • For cancelled flights, no penalty of fare difference will apply for rebooking to +/-60 days. If rebooking over 60 days, changes will need to be made on or before 31st March 2020.
  • No cancellation penalty will be applied on cancelled flights.
  • For flights not cancelled, no penalty will apply for modification to any date of travel only if changes are made on or before 31st March 2020. No show rebooking will also be allowed without penalty.
  • For flights not cancelled, refund will be applied as per fare rules.

Gulf Air

  • GF flights to & from Karachi, Lahore and Peshawar until 31July 2020. Click for flight schedule, here.
  • Gulf Air resumes flights to Abu Dhabi and Dubai starting from July 5th , 2020.
  • Gulf Air resumes flights to Athens starting from July 1st , 2020.
  • Book your flights from Pakistan to Canada (Montreal, Toronto, Ottawa, Calgary,Vancouver and more destinations)
  • Gulf Air resumes flights from Sialkot from 16th June 2020. For more details, click here.
  • Gulf Air flights from Pakistan to USA. For more details, click here.
  • Gulf Air passengers who have been in China, Iran, Iraq or South Korea at any point within 14 days of their arrival in Bahrain have been barred from entry in & transit through Bahrain.
  • Gulf Air flights to and from Iran, Iraq & Lebanon have been suspended.
  • Passengers arriving in Bahrain from China, Hong Kong, Thailand, Malaysia, Iran, South Korea, Singapore, Iraq, Japan, Italy, Lebanon, and Egypt must declare their flight origins to the authorities.
  • travellers who qualify for a visa on arrival will not be granted one if they have visited Lebanon, Japan, Italy, Hong Kong, Singapore, Malaysia or Thailand within 14 days of their arrival into the Kingdom of Bahrain.
  • Passengers showing valid entry/ exit stamps from China, Hong Kong, Thailand, Malaysia, Iran, South Korea, Singapore, Iraq, Japan, Italy, Lebanon, and Egypt may qualify for a refund.

To check your Gulf Air flight status, visit their official site.

Kenya Airways

  • Revised Rebooking guidelines from Kenya Airways. Click Here
  • Kenya Airways is offering a waiver for change fees on all fares for intercontinental travel. Starting March 5 through March 31, 2020, newly purchased tickets will be exempt from change fees.
  • Flight modifications are allowed one time at no extra charge for flights with equal or lower fare. For other intercontinental destinations, refunds will only be possible via a non-refundable voucher which can be used within 12 months of issue. You can read the tariff in more detail here.

Kuwait Airways

  • Kuwait Airways is back in business! They have announced their flight operation to and from Lahore effective from 02 August 2020.
  • Origin-Destination Days Flight Departure Arrival
    Kuwait to Lahore Tue, Thu, Sat KU 203 22:00 03:45
    Lahore to Kuwait Wed, Fri, Sun KU 204 04:45 06:50

KLM

  • All KLM flights to Chengdu, Hangzhou, and Xiamen have been suspended, till 03 May 2020.
  • Flights to Beijing and Shanghai have been suspended until 28 March 2020. Flights are expected to resume on 29 March 2020.

Oman Air

  • Due to the current situation, Oman Air has introduced greater flexibility to our rebooking procedures. The procedure outlined here can be applied to ALL tickets. Click here for more information.
  • Oman Air will be suspending all passenger services to and from Muscat starting from 12 noon 29th March 2020 till further notice.

Pakistan International Airlines (PIA)

  • SPECIAL: Round Trip Fare for Islamabad and Lahore from EX-KHI.PIA is pleased to offer Special Round Trip fare for KHI-ISB-KHI and KHI-LHE-KHI starting from PKR 38,037/- Net fare.This offer is effective immediately for ticketing/traveling and is valid till 15th July 2020.
  • SPECIAL FLIGHTS: For Bishkek (FRU) from EX-ISB
  • PIA has started daily domestic flights between Karachi, Lahore and Islamabad from 01 June to 07 June 2020. For PIA flights schedule, click here.
  • PIA will be operating select domestic flights in Karachi, Lahore, Islamabad, Quetta and Peshawar. For PIA flight Schedule in May 2020, click here for schedule.
  • Special PIA Flights
    • Karachi to Peshawar PK-350 has been scheduled for 1st June 2020
    • Peshawar to Karach PK-351 has been scheduled for 1st June 2020
    • Milan Malpensa to Islamabad PK-8720 has been scheduled for 1st June 2020
    • Barcelona to Islamabad PK-8770 has been scheduled for 2nd June 2020
    • Islamabad to Milan Malpensa PK-8719 has been scheduled for 4th June 2020
    • Islamabad to Paris PK-8749 has been scheduled for 5th June 2020
    • Islamabad to Milan Malpensa PK-8719 has been scheduled for 4th June 2020
    • Lahore to Frankfurt PK-8733 has been scheduled for 7th June 2020
    • Lahore to Milan Malpensa PK-8719 has been scheduled for 7th June 2020
    • Islamabad to Barcelona PK-8760 has been scheduled for 9th June 2020

Qatar Airways

  • To ensure safety when flying with Qatar Airways from Pakistan, starting from 13th July there will be a new medical requirement to undertake Covid-19 PCR test before travel. Download the steps here.
  • Qatar Airways- Launches three- weekly flights to Toronto from Pakistan, starting from 4th July 2020.For more details, click here.
  • Qatar Airways shares revised schedules from Karachi,Lahore, Islamabad and Peshawar. For a detailed schedule, click here.
  • Qatar Airways - Fly to Six Gateways in the USA. Qatar Airways is now flying to 06 Gateways in the United States! For more information, click here.
  • Qatar Airways will be operating 3 flights a week from Karachi to Brisbane via Doha from 01 June till 29 June 2020, as per attached schedule. Click here.
  • Qatar announced Special Flights from Karachi, Lahore, Islamabad, Peshawar and Multan. For details click here.
  • Qatar has released their May & June Flights Plan. Click here for details
  • For detail Qatar Air flights Scheduled for May & June 2020 Post Covid - Click Here
  • Please be informed that Qatar Airways will be operating flights to/from Islamabad, Peshawar, Multan and Karachi from 03-10 May 2020. Click here for more information.
  • Qatar Special Flights to/from Pakistan: For more information, click here.
    • Doha - Karachi-Dallas QR 606 has been scheduled for 9th May 2020
    • Doha-Multan-Dallas QR 608 has been scheduled for 7th May 2020
  • Qatar Airways is operating to 36 online destinations. Click here for more details
  • Qatar Airways will be operating following special flights from Lahore and Peshawar to their online available destinations.
    • Lahore to Doha QR 623 has been scheduled for 25th April 2020
    • Lahore to Doha QR 627 has been scheduled for 28th April 2020
    • Peshawar to Doha QR 603 has been scheduled for 29h April 2020
    • Lahore to Doha QR 623 has been scheduled for 29th April 2020

    Subject to Availability

  • Travel Alert: Qatar Airways will be operating 02 flights from DOHA to LAHORE on 28th April 2020.
  • Following destinations are operating and having immediate connectivity with Doha to Lahore Flights.
    • London, Athens, Frankfurt, Paris, Dallas, Amsterdam, Helsinki, Stockholm, Sydney, Montreal, Brussels, Manchester, Bangkok, Melbourne, Budapest, Dublin, Munich, Manila and Perth.
  • Qatar Airways flights to and from Beijing, Shanghai, and Guangzhou are cancelled until 31st March 2020.
  • Flights to and from Hangzhou, Chongqing, and Chengdu are cancelled until 30th April 2020.
  • A temporary hold has been placed on stopover flights in Doha. Travellers with onward connections from Hamad International Airport will not be allowed to travel further. This has come into effect since March 9th, 2020.
  • Entry to Qatar is suspended as per the government’s instructions from these countries: India, Bangladesh, China, Iran, Egypt, Pakistan, Lebanon, South Korea, Srilanka, Syria, Thailand, Philippines, Iraq.
  • With one of the more flexible policies amid the coronavirus outbreak, Qatar is offering passengers on all flights—or customers who will be booking flights—through June 30 the chance to change their travel dates or exchange their tickets for a travel voucher that would be valid for one year. Reservations must be changed at least three days before departure.

Find more information on refunds and rebookings on their offcial website.

Saudi Arabian Airlines

  • Flights to Saudi Arabia for the purpose of Umrah and/or visiting the Prophet’s Mosque has been temporarily suspended for all nationalities.
  • Passengers who have transited through or have been in China (People's Rep.), Chinese Taipei, Hong Kong (SAR China), Iran or Macao (SAR China) in the past 14 days are not allowed to enter Saudi Arabia.
  • Tourist visas issued to passengers arriving from Afghanistan, Azerbaijan, China (People's Rep.), Chinese Taipei, Hong Kong (SAR China), India, Indonesia, Iran, Iraq, Italy, Japan, Kazakhstan, Korea (Rep.), Lebanon, Macao (SAR China), Malaysia, Pakistan, Philippines, Singapore, Somalia, Syria, Thailand, Uzbekistan, Vietnam or Yemen and travelling to Dammam (DMM), Jeddah (JED) or Riyadh (RUH) are no longer accepted.
  • If your flight has been impacted by travel restrictions, you may be eligible for a credit refund, a flight change, or a full refund. See more here.

SereneAir

  • Serene has started daily domestic flights between Karachi, Lahore, Islamabad, Peshawar and Quetta in June 2020. For Serene flights schedulem, click here.
  • Serene Family Fare Bookings: SereneAir is offering 8% discount on family of 03 or more passengers travelling together. Terms and conditions applied.
  • Serene Air has announced select domestic flights from 16th May onwards. These will cover routes from Karachi, Lahore, Islamabad and Quetta. For flight schedules,click here.
  • All Serene Air flights have been suspended, in compliance with the Government of Pakistan, further till 29th May, 2020.
  • Serene Air announced on Wednesday, March 18th, that it will be offering customers refunds and modifications at 0 charges to accommodate them during COVID-19. This policy applies to tickets purchased from 18th March onwards and a maximum travel date of 20th April 2020.

Srilankan Airlines

  • Updated Srilankan Airline Policy on Re-booking and Cancellation procedures for passengers till 31st Dec, 2020. Click Here Click here.
  • As per Punjab Government directives, Srilankan Airlines Lahore office will remain closed till 5th April 2020.
  • Flights between Sri Lanka and China are suspended from 10th March till 30th April 2020.

Thai Airways

  • Several flights to Beijing, Shanghai, Guangzhou, Chengdu, Kunming, Taipei, Busan, Incheon, Singapore & Dubai have been cancelled by Thai Airways.
  • Click on this link if your flight is on the list.
  • Passengers with tickets issued by THAI on 18 February 2020 or before, with travel date between 18 February 2020 and 31 March 2020 may change flights or reroute within ticket’s expiry date and/or issue for extension of ticket’s expiry date to 30 June 2020 whereby change fee will be waived, terms and conditions apply. You may also be eligible for a full refund if your flight has been cancelled and you apply before March 31st.

Read full policy here.

Turkish Airlines

  • TURKISH AIRLINES - Are are back-,even stronger. Turkish Airlines are pleased to announce that resumption of passenger services effective 01st July 2020.
  • Turkish Airlines flight schedule for JUL 2020 is provided below.
  • Turkish Airlines will be operating 4 weekly flights from Lahore in July 2020.
  • The first flight from Lahore will be on 2nd of July 2020. At the moment all flights are in the system
  • Please refer to this link for all Turkish Airlines beyond destinations in JULY2020
  • This update supersedes all previous updates. In accordance with the decision taken by the official authorities, all Turkish Airlines flights have been suspended until May 28, 2020 in order to protect public health against the novel Coronavirus ( COVID-19) pandemic.
  • Turkish Airlines flights to Beijing are cancelled until 9 March 2020.
  • Flights to Italy, South Korea, and Iraq are cancelled until 10 March 2020.
  • Flights to China’s Xi’an, Guangzhou and Shanghai cities are cancelled until 29th March 2020.
  • Turkish has a fee-free change policy for all international bookings. If you purchased your ticket before March 31, 2020, you can re-book for a travel date until December 31, 2020, provided you make the request before May 31, 2020.

See full policy here.  

 

Frequently Asked Questions

Does my travel insurance cover Coronavirus?

It depends on the policy you have purchased & the level of coverage given the insurance company. Most policies don’t cover virus outbreaks. However, if you catch the virus prior to departure then you might be eligible for reimbursement. We recommend that you contact your insurance provider to discuss all aspects of your coverage.

Is it safe to travel right now?

If you are traveling to China from Pakistan, then follow this Travel Advisory for outbound passengers, here.

What do I do to protect myself from getting coronavirus?

WHO advises everyone to regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Keep a distance of at least 1-meter (3 feet) between yourself and anyone who is coughing or sneezing.

Avoid touching your eyes, nose, and mouth.

Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze. Dispose of used tissues immediately & wash hands.

Thoroughly cook meat & eggs.

What would I do if I was in China in the last two weeks?

If you have been recently to China it is important to monitor your health and should you develop any illness, immediately contact coronavirus helpline in your area & inform the hospital staff before your arrival.

What if I already have travel booked?

Many airlines are offering change fee waivers and full refunds depending on the situation. Contact your travel agent or airline for more information.

How do you know if you are eligible for the policies?

Again, this varies from one travel partner to another but in the majority cases travel is covered through the end of March. It is important for travellers to check with their agent, airline or hotels before departing.

How can I stay informed with all Coronavirus travel updates?

To stay updated on any travel policy changes & coronavirus news keep visiting our blog. We are ensuring to keep our blog site updated with the latest news & travel advisories for your convenience.

Travel safe & take all precautions.

 

 

 

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