Annual Report

Annual Report 2021

To our customers, partners, and friends,

What a journey this year has been. As we close Year-2 of Covid, we can be incredibly proud of how we have continued to adjust and thrive in the “new normal.” We wanted to take a moment to reflect on the year that has passed, and thank you for your support through it.

This year has been transformational for us as we introduced 6 new products on our platform, processed tickets for over 600,000 travelers, and grew our team by 56%.

We’ve always put our customers at the heart of everything we do here, and this year we doubled down on this commitment by building more products that allow us to be part of our customers’ journeys. In addition to making flight bookings easier, we launched bus, hotels, packages, and introduced native apps for IOS and Android. Most importantly, we were able to deliver all of this value to our customers while being rated 4.5/5 with a NPS of 60! Though we have been through a whirlwind, I can not express how lucky I feel Sastaticket is for the team that we have. Despite the insurmountable-feeling challenges that we face, our team continues to show grit and creativity in solving every problem that comes our way. Through this year I have been inspired by all of you.

As we start 2022 – we are so excited and feel privileged to have this opportunity to touch the lives of millions of Pakistani’s. From all of us at Sastaticket, we want to thank you for your support and wish you the best this New Year.

Shazil Mekri

CEO & Co-Founder, Sastaticket.pk

Our Mission
Is to empower our customers to travel, experience, and connect.
Our Vision
To make travel accessible with Sastaticket at the center of every journey
This Year We Achieved

289% Y-o-Y

GMV Growth of
626% Y-o-Y
And Revenue Growth of
Our registered user base increased
by 119% in 1 year
Our non-paid channels attributed to
73% of sales
Our App, contributing to 32% of overall business grew
32x from Jan 21
With a retention rate of
45%
Our Customers
Travelled
372 Million Miles
Saved in discounts
PKR 370 Million
Spent on our platforms
10,200,000 hours
Travelled to
87 Countries
We Added 6 Products To Our Platform
Our hotels product grew
300% growth in 6 months
Buses on Sastaticket.pk grew
40x in 5 months
800 B2B travel agents
& 82 team members
We welcomed to our family
In 2022 We Are
Adding religious packages and tours
Taking on a recurring market of 1.8M
As our airport transfers continue to grow in demand,  we are
Expanding to 8 cities in 2022
Already Pakistan’s largest third party travel insurance seller
We are launching our own proprietary trip protection
For the first time in Pakistan, we are
Automating visa applications
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