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Pakistan International Airlines (PIA)

Pakistan International Airlines is the largest and the flag carrier of Pakistan under the control of the Secretary to the Government of Pakistan for Aviation. Started in 1946, formerly known as Orient Express, the airline is known for many achievements. From being the first Asian airline to operate a jet aircraft for commercial purposes to being the first non-Communist aircraft to fly into China, the airline has made a name for itself.

PIA has a fleet of over 30 aircraft servicing over 20 domestic cities and over 25 international destinations. On an average, the airline operates over 100 routes daily. Some of its popular routes include domestic cities like Karachi, Lahore, Islamabad, Multan and more. It regularly has flights to international countries like Canada, France, India, UAE, UK and more.

Pakistan International Airlines caters to a large number of passengers and offers great service to make their journey as smooth as possible. They even have a frequent flier miles program called Awards+ Plus that offers additional perks to its customers.

Pakistan International Airlines Latest Updates

To cope up with the ongoing pandemic and making travelling plans possible, PIA has focused on introducing quarantine packages for the Kingdom of Saudi Arabia. This move is extremely important in respect to following the SOPs. The quarantine packages are bundled up with the ticket prices for four major destinations namely Medina, Jeddah, Riyadh and Dammam. The packages comprise different categories ranging from 3 days economy packages to 5 day 5 star star packages. Travellers intending to travel to these destinations can now easily book these packages through the PIA sales office in Pakistan and worldwide.

PIA has successfully attained state-of-the-art Airbus A320 simulator that will allow pilots to get training in the country as a cost saving step for PIA. The introduction of the simulator will enhance training standards of pilots. Britain and Pakistan have always enjoyed cordial relationships and this union will further boost Pakistan’s aviation sector drastically.PIA has been spending a hefty amount on pilot training for quite some time. Now, with the help of the latest simulator, PIA could complete major projects. This facility will not only be beneficial to airline pilots but would also be for international airlines. A simulator complex was being set up at Karachi airport where other airline centers were operating.

PIA has always been remarkable when it comes to serving the customers in the best possible way and this time they yet again proved that they are the best at what they do. Passengers aboard a Islamabad to Karachi flight got an overwhelming surprise when they got to know that Santa Claus in mid air would be distributing gifts with the Jingle Bells song playing in the background.

A senior Christian Purser dressed as Santa Claus presented gifts to the children on board. This activity has become a tradition of PIA for the past few years. Passengers who were onboard enjoyed the whole activity and cheered and appreciated the efforts made by the national carrier. This gesture shows that PIA is an airline that welcomes all religions and treats people of all faiths with utmost respect.

The spokesperson of PIA has announced that they are positive that the ban would be lifted in the first quarter of 2022. PIA faced a ban as it could not operate in Europe due to safety measures. PIA resolved its in-house issues and drastic changes could be seen in terms of improvement in safety and quality standards which were confirmed after a thorough inspection by PCAA before the IATA Operational Safety Audit Team visit.

The International Air Transport Association (IATA) has completed the audit but no official report came from their end. However, there were extremely positive indications that the national carrier can fly again to Europe. PIA has also been successful in coping up with the post pandemic era despite every sector suffering. The management highlighted all the issues and resolved them which helped improve their operations and enhance their services.

Sastaticket offers a great deal to its customers as it offers to buy an extra baggage allowance in advance at a very minimal rate. Passengers can purchase a minimum of 5kg and maximum depends on the route the passengers have selected to fly. It’s a great deal for the customers who are flying on domestic or international routes right from the time they book the ticket till 4 hours before the scheduled departure.

However, the price for buying extra luggage may vary depending on how late or early they buy the extra luggage allowance before the departure. An added advantage of this offer is that passengers have the liberty to obtain a refund of the additional luggage without any extra charges under the following condition: voluntary or involuntary reissuance of the ticket.

PIA is growing and getting better as it plans to work on the following plans:

  • PIA will start flying from Karachi to Mashhad effective from 1st January 2022.
  • It is expanding itself by acquiring four Airbus A320s into the fleet by February in order to serve better. After this induction, the fleet will have 18 aircrafts.
  • The airline believes in treating every passenger with utmost respect which is why they have initiated chartered flights for Hindu pilgrims within the nation, to and from other destinations, to visit the temple of Shri Param Hans Ji Maharaj.
  • The national carrier marks itself as a major contributor of tourism by operating flights from Karachi and Dubai to Peshawar.
  • PIA will be joining hands with FlyDubai so that the latter can enjoy facilities of PIA and its passengers can travel around the globe and vice versa. Through this agreement, passengers of both airlines can fly from Lahore, Islamabad and Peshawar to Europe, Africa, Central Asia, South Asia and Southeast Asia via Dubai.

Pakistan International Airlines Ticket Price

PIA has three classes in its flight to cater to all budgets—economy, executive economy and business class. The prices of tickets vary based on cabin class and other factors. The day of the flight i.e., weekdays and weekends can be a factor that influences the ticket price along with the date of booking. Flight prices are at their peak when booked closer to the date of the flight. You can find great deals for both domestic and international flights on Sastaticket.pk. These include discounts and offers that you can use to travel on a budget. Use the Sastaticket.pk website to browse through the fares and get the best price for your PIA flight ticket.

PIA Ticket Price

Days

Price Starts from

Islamabad to Karachi

S M T W T F S

Rs 20,695*

Quetta to Lahore

S M T W T F S

Rs 23,450*

Karachi to Lahore

S M T W T F S

Rs 16,398*

Multan to Peshawar

S M T W T F S

Rs 10, 801*

PIA Ticket Price

Days

Price Starts from

Karachi to Kabul

S M T W T F S

Rs 26,263*

Karachi to Istanbul

S M T W T F S

Rs 64,191*

Frankfurt to Lahore

S M T W T F S

Rs 66,906*

*Disclaimer: All prices are subject to price change as per airline policies. These changes apply to all prices mentioned on the page.

Pakistan International Airlines Flight Schedule

PIA has regular flight schedules to both domestic and international routes that it services. You can browse through Sastaticket.pk for the updated flight schedule of PIA. Use the filters to find PIA flights for an easy browsing experience. Sort according to departure timings, the number of stops to find an ideal flight for your journey.

Route

First Flight

Last Flight

Duration

Karachi to Islamabad

13:00

16:00

20 hours 10 min (+ 1 stop)

Islamabad to Karachi

10:00

19:00

1 hour 55 min

Karachi to Istanbul

7:15

7:15

5 hours 45 min

Quetta to Lahore

19:50

19:50

1 hours 20 min

From November 14th, 2021 onwards, PIA has announced to operate five weekly direct flights to Toronto. These will be inbound and outbound flights. The airline will operate in three major cities including Karachi, Lahore and Islamabad. This step is beneficial for passengers looking to avoid layovers and commuting without hassle. 

 PIA has also achieved another milestone by starting flights to and from Najaf. PIA is determined to operate regular flights from October 30th, 2021. It was a crucial step for both the nations and PIA left no stone unturned to serve Pakistani pilgrims who chose flying with the national carrier.

Moreover, PIA has resumed flights to the Gulf states. It became the first flight to launch the air service to Fujairah. The national carrier will operate thrice in a week with one flight each from Lahore, Islamabad and Peshawar. PIA has also resumed flights to Kuwait which was a big market for the airline. The flights were temporarily banned due to the spread of Coronavirus. Now that the cases have declined, PIA has started its operations again.

Pakistan international airlines has announced to open flights between Pakistan and China effective from 1st November, 2021. The two routes which are now made available are as follows:

  • Islamabad-Xi’an
  • Beijing-Islamabad

The winter schedule is now effective and passengers can book their one way or round trip flights either online or through Sastaticket.pk. However, the Chinese government strongly urges passengers to follow the necessary SOPs and nucleic tests and quarantine is a must. PIA will operate once a week ISB-XIY-BJS-ISB, PK854 ISB-XIY on Saturdays and return PK855 BJS-ISB on Sundays.

It is reported that there is a break in journey at Xian-Beijing leg, therefore RT ticket will be of PAK-Xian and then Beijing-Pakistan therefore, the passengers will have to arrange for their own transportation from Xian to Beijing. Similarly, the ex-China RT ticket will be of BJS-Pakistan and then Pakistan-Xian. Same needs to be clarified to passengers while issuing ticket

Effective from 1st December, 2021, PIA has announced to operate 35 direct flights on a weekly basis. This announcement was made after Saudi Arabia lifted the ban from 6 nations namely Pakistan, India, Indonesia, Egypt, Brazil and Vietnam. Passengers travelling from these nations are not required to observe a quarantine period of 14 days. PIA will be allowed to operate to Jeddah, Riyadh, Dammam and al-Qasim. These flights will be operated from various cities of Pakistan including Islamabad, Karachi, Lahore, Multan and Peshawar. However, some flights were still operational before the announcement of this schedule. Passengers are bound to comply with the 5-day quarantine period. There is a possibility of an increase in the number of flights if demand increases.

Saudi Arabia has allowed PIA to operate additional flights to help stranded people in the kingdom. The development has been made after the travel ban was lifted and travel between the two nations resumed. Ease in the restriction has allowed PIA to operate additional flights and the number of flights has increased to 48. Previously, 33 flights were operated throughout the week. Among these flights, there are 8 flights scheduled to fly to Dammam, 8 to Madinah, 9 to Riyadh and 23 to Jeddah. PIA has always been at the forefront of meeting the travel needs of Pakistanis. If need be PIA will get permission to operate even more flights if the Saudi government allows.

Pakistan International Airlines Flight Status

You can always check the flight status on PIA’s official website. The search is made easy so that you can search by route, flight number or departure location. To check your flight status follow these steps:

  • Login to PIA website
  • You’ll find the ‘Flight Status’ right on the search template
  • Search using route, flight number or departure airport by entering the relevant data
  • You’ll find the data for your search results
  • In case of search by route, data for three consecutive days are shared
  • For search by departure, you’ll find all PIA flights scheduled to depart from that location on any given date

Pakistan International Airlines Web Check-in

If you don’t want to wait in queues or are running late, you can easily check-in from the comfort of any place. You simply need to web check-in using the PIA website.

PIA has made it very easy for their passengers to web check-in for their flight. The option is available on the homepage and doesn’t require a login. Simply enter your PNR and surname to web check-in and book the seats that you want on the flight. You may have to pay a nominal fee to reserve these seats.

To web check-in,

  • Go to PIA website
  • Add your PNR number and surname
  • Click ‘Search’
  • You can web check-in 24 hours to 6 hours prior to departure
  • Currently, web check-in is allowed for domestic flight between Lahore, Karachi and Islamabad

Pakistan International Airlines PNR Status/Ticket Status

To find out the status of your ticket—confirmed or on the waiting list—use PNR status. Verify your PNR status by

  • Logging in to Sastaticket.pk
  • Click the ‘Manage booking’ button on your profile
  • Find the relevant flight booking
  • The status of your PNR booking will be mentioned here

Pakistan International Airlines Cancellation Policies

In case of a change of plans, PIA can cancel your tickets for a fee. PIA follows three categories of cancellations—Booking changes before departure, after departure and refund (cancellation). It levies fees based on the route and to understand the charges of every country visit PIA website. While some countries have a free cancellation period, others don’t. To initiate a cancellation, follow these steps:

  • Visit the PIA website
  • Click on ‘My Booking’
  • Enter your PNR and surname
  • Proceed to cancel your ticket after reading the policy
  • You will receive a refund after deduction of cancellation charges

Cancellation window

Cancellation fee

Before departure

Rs. 2500

Refund

Rs. 4000

The charges levied vary for international flight depend on the departure destination and the country. Please visit the website for all details. You can also contact Sastaticket.pk for more information.

Pakistan International Airlines Baggage Allowance

The baggage allowance of PIA varies based on the cabin class and the route it takes. For domestic flights, the baggage is standardised but for international flights, the baggage varies based on the departure location and the country. You can visit PIA website for the exact allowance and extra baggage details. It is advised to check-in 2 hours before departure in case of domestic flights and 4 hours for international flights.

While baggage is capped at one bag for the domestic routes, in some international routes PIA allows up to two bags. You can even pay in advance for extra luggage which again varies based on the route. For domestic routes, extra baggage is charged at a flat rate of Rs. 5000.

Here is the baggage allowance under different flight fares by PIA:

Flight

Carry-on Baggage

Check-in Baggage

Economy

7 kg

20 kg

Executive Economy

12 kg

25 kg

Business

12 kg

30 kg

Pakistan International Airlines Customer Care/Contact Number

PIA has customer care numbers for every requirement. From contacting for a reservation to customer care queries, you’ll find multiple contact numbers and email addresses you can use to contact the airline. For more details visit: https://www.piac.com.pk/contact-us

Address of HQ:

Awards +Plus Program

Room # 293

PIA Head Office

Karachi-75200

Pakistan

Contact number (24/7 availability):

  • Pakistan/International: +(92-21)-111-786-786
  • Islamabad Airport: +(92-51)-59054000

Twitter: https://twitter.com/Official_PIA

Or you can send an email to [email protected]

Pakistan International Airlines Ticket Reschedule

To reschedule a ticket booked on a PIA flight, all you need to do is visit the website, enter your flight details—PNR number and surname. You can modify your booking and reschedule your flight tickets based on availability. PIA charges a rescheduling fee and the difference in fare for each seat booked.

To reschedule your PIA ticket follow this process:

  • Visit https://www.piac.com.pk/#my-booking
  • Click on ‘My booking’
  • Enter your PNR number and surname
  • Modify your booking as needed
  • The rescheduling fee depends on the flight you are taking—domestic or international
  • PIA has two variants of fees—rescheduling before and after departure
  • You can check the ‘Booking Conditions’ sections on the footer for the fees

Pakistan International Airlines Amenities

From sumptuous meals to comfortable seating and a smooth experience, PIA ensures every passenger has a great flight. Whether it is the lounge experience or its amenities in the aircraft, you’ll find that the staff is always dedicated to your comfort. The amenities on each aircraft vary based on the route, the cabin class and other details. Contact PIA to see the exact amenities available during your flight.

Some of their amenities include:

  • Great meals
  • In-flight entertainment system
  • Humsafar and Air Safety Magazines
  • Opportunity to upgrade cabins
  • Large legroom
  • Special assistance

Pakistan International Airlines Offers and Discounts

PIA has some great offers for both domestic and international flights including students special discounts. For more affordable flight tickets, use Sastaticket.pk which always offers discounts and coupons for reduced fares on your flight ticket. The updated PIA schedules and fares can always be seen on the website along with the best fares for the week you are planning to book the ticket. Apply the discount code or coupon at checkout to ensure you get the best deal on your PIA flight ticket.

  • Awards +Plus: PIA’s frequent flyer miles is focused on its loyal passengers and has three-tier benefits—A+ Emerald, A+Sapphire, and A+ Diamond. Each of these has exclusive bonus benefits, baggage allowance and priority check-in facilities that you can use.

Pakistan International Airlines Travel Insurance

Sastaticket.pk has exclusive insurance for all its flight ticket booking which can be availed during checkout. Whether it is baggage, the trip or more, you can secure your entire travel plan using this travel insurance. Reach out to Sastaticket.pk customer care to understand the benefits in detail and insure your trip.

Why Should I Book Pakistan International Airlines?

PIA is the flag carrier of Pakistan and the largest airline in the country. They service multiple routes not just domestically but also internationally covering Asia, Europe, North and South America and Africa. They offer good travel amenities with pricing curated for all its travellers from budget to luxury. PIA believes in delivering great service and often has great deals on its flight prices.

Pakistan International Airlines (PIA) has achieved a perfect score on the Safety Audit for Foreign-Origin Aircraft conducted by the European Union Aviation Safety Agency. This is the first time in Pakistan’s history that PIA has achieved a perfect SAFA score for aviation safety and marks an important milestone for the Pakistani aviation industry. Three years ago, PIA was being given a 3.0 hazard score by the commission but it began averaging 0.5 in 2021 and finally achieved the perfect 0 hazard score from EASA.

The European Community Safety Assessment of Foreign Aircraft (SAFA) program focuses on the performance of aircraft under their operators. Under its oversight, the operators can be subject to a surprise ramp inspection, primarily concerned with the aircraft documents, operating manuals, flight crew licenses, aircraft condition, and the presence and condition of mandatory cabin safety equipment.

In the inspection, PIA’s Boeing 777 and Airbus 320 were scrutinized by the EU watchdog which found zero safety hazards in both aircraft. These findings make PIA one of the world’s safest airlines to travel with.

Air Marshal Arshad Malik, PIA’s CEO, was ecstatic at the results. He lauded the efforts made by PIA to salvage its reputation after coming under the radar of the EU watchdog.

FAQs About Pakistan International Airlines

Is it safe to travel during COVID-19? Is PIA safe to travel?

PIA is strictly following all SOPs as outlined by the government and WHO. like social distancing, regular disinfection, wearing masks etc. Also refer to PIA policies when planning to do PIA airline online booking. Also make sure to frequently check the PIA flight schedule.

My PIA flight has been cancelled, what are my options?

If your PIA flight has been cancelled then you will receive an email from our Customer Support staff. Our team of experts will guide you through your options as per PIA shared policy. PIA flight tickets can be completely refunded, change of date can be done with/without charges or you can be given a voucher to be redeemed in future dates. For example, you have booked Lahore to Karachi flights on PIA, if the flight has been cancelled then you may get the ticket price refunded as per the policy outlined by the airline.

What is the process of applying for a refund and how long will it take to reflect in my account?

To apply for a refund, email us at [email protected] and our Customer Support will revert with the refund details.
Time taken for refund depends on the mode of payment that was used to purchase the ticket. In case of credit or debit card 45 working days are required to process the refund, if you paid via bank transfer or cash then you can expect to receive the refund within 2 weeks

How to book my PIA flight on Sastaticket.pk?

Go to Sastaticket.pk for PIA flight booking. Choose your origin, destination, travel dates and number of passengers to search for an available flight. Once you select a flight e.g PIA flight from Karachi to Lahore ticket price would be mentioned. Review the PIA airline ticket price and proceed through the next stage in PIA booking where you will be asked to provide traveler and contact details. You can then choose to make your payment via bank transfer, credit card, JazzCash, or EasyPaisa. Upon completion, you will receive flight details on your given email address, print off the ticket and bring it with you to the airport. You can also use PNR number to check your PIA flight booking details. Keep checking PIA weekly flight schedule.

Can you check-in online with PIA?

Check-in desks usually open 3 hours before departure for an international flight. You can also check-in online via the PIA web check-in service. Make sure to print off your boarding pass and bring it to the airport when you check in online.

What is the baggage allowance for the US and Canada?

The free baggage allowance will be two pieces of 28 KGs each for business and two pieces of 23KGS each for economy cabin, overall dimensions not to exceed 62 inches (Length+Width+Breadth).

What is the reporting time for domestic and international travel for PIA airlines?

If you’re boarding a domestic flight, check-in 2 hours before departure and for an international flight 4 hours before departure. No check-in is allowed one hour before the departure of either domestic or international flights. No-show is penalized and the charges are levied while rescheduling the flight ticket.

How to recover lost baggage on PIA flights?

It is advised, in case of lost baggage, to immediately bring it to the notice of the airline officer along with filing a complaint. It is also advised to mention the valuable items in the baggage. Based on the situation, the airline will try to locate the baggage. But in the off chance that the baggage is truly misplaced, PIA will compensate according to the ongoing standards. Contact the PIA customer care for more details on the compensation.

How do I select my seat preference in PIA airlines?

During web check-in, you can select seats based on the flight ticket you’ve booked. You have three cabin allotments—business, economy and executive economy. The prices for reservation vary based on the cabin and the seat preference i.e. window seat, middle seat and aisle seat.

What are the things not allowed in baggage?

PIA strictly adheres to safety protocol and encourages its passengers to follow the right baggage guide. It also has a complete section on its website on baggage rules and restrictions. As a rule of thumb, any harmful items like flammable substances, explosives, fireworks, poison and others are strictly prohibited in baggage.

What are all the meal options in PIA?

PIA serves the best meal options during its flights. You can pick the meal plan after you book the ticket or buy the same during the flight (if the option is available). The meal options differ based on the route and are known to include snacks, steaks, rice, and other meal plans along with coffee, water and other beverages.

What is PIA’s policy if the flight status is delayed or cancelled?

For delays of more than 2-4 hours, PIA is required to serve meals and refreshments to its passengers. And, if the flight delay occurs for more than 5 hours, the passenger has a right to claim a full refund. If there are cancellations, then the airline is required to offer alternate tickets, refund or overnight stay as applicable. Unless there is over 12 hours notice, the passenger is entitled to all the above benefits.

Are PIA flights open?

PIA has resumed many of its regular international flight operations, subject to approvals from foreign governments and authorities. All flights are subject to change.

Is PIA flying from the UK to Pakistan?

Yes, PIA is operating flights to London, Manchester & Birmingham. All flights are subject to change due to prevailing covid situation.

Does PIA fly to the USA?

The United States Department of Transportation has granted permission to PIA to conduct direct flights to the US.

Does PIA fly to Bahrain?

Yes, PIA conducts flights to Bahrain.

Is PIA ticket refundable?

There shall be no cancellation charges/Refund Charges if the booking is cancelled 24 hours prior to departure. In case of cancellation within 24 hrs of flight departure, 10% of the fare charged to apply. Same policy to apply for refund.

Do PIA planes have WIFI?

There is no Inflight Wifi (Paid or Free) in any of Pakistan International Airlines (PIA) flights.

How many PIA planes Pakistan has?

PIA operates a fleet of more than 30 aircraft.

Does PIA fly to Istanbul?

Yes, PIA is operating flights to Istanbul.

How many kg can you take on PIA?

Economy Classes: 07 KG MAX (Domestic & International Flights)
Executive Economy: 12 KG MAX (Domestic & International Flights)
Business: Domestic: 01pc 07 KG & one small briefcase 05 KG. International: 01pc 07 KG & one small briefcase 05 KG.

How do I allocate seats in PIA?

In order to allocate seats, visit the PIA website and go to Web Check-In. Retrieve your booking by entering your PNR / booking reference and last name, OR e-ticket number and the last name to retrieve your booking. Confirm all the passengers and flight details on your booking and Select your seat(s).

How many seats are there in PIA international flights?

PIA Pakistan International Airlines Boeing 777-300ER is a widebody jet used on long-range routes from Pakistan to Asia, Europe, and North America. There are 35 Business Class and 358 Economy Class seats in this configuration. No photos have been submitted for this aircraft.

Where can I use PIA Web Check-In?

Web Check-In is currently available for domestic flights between Karachi, Lahore and Islamabad. Gradually other domestic and International stations will be added.

Is PIA flying internationally?

PIA has resumed its international operations subject to approvals from foreign governments and authorities. All flights are subject to change.

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Images for Pakistan International Airlines

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