We understand that privacy and security are of paramount importance to our users. Therefore we have dedicated time and resources to ensure that we follow international best practices to protect our users.
At any given time the user can delete his/her account with Sastaticket from their profile section on the web and app both.
Type of information we collect
What is Personal Information:
- Full name
- Email address
- Mailing address
- Phone number
- Credit card number
- Other information you submit voluntarily
If you do not want us to get access to your Personal Information, please do not voluntarily share this information with us through our website or call center.
Use of Personal Information
Please note that if you choose to withhold Personal Information, you will not be able to access certain parts of our website.
Automatic Collection of Non-Personal Information
Some of our web pages use “cookies” so that we can give you a better customer experience through customization based on your recent website visit and searches. You can choose to accept or not accept cookies through your browser settings.
Non-personal information that is collected on our website includes
- Type of browser
- IP Address
- Date and time of website access
- Pages that you have accessed on our website
- Internet address from which you have linked to our website
Non-personal information that is collected by us is used to help us better understand our customers. This data helps us improve our customer experience.
Information We Use
Personal Information and data that is collected by Sastaticket is used for the following purposes:
- Providing services and support to users
- Improving website
- Responding to user questions
- Maintaining website security
If users give consent, Personal Information is transferred to the following third parties
- Travel Suppliers such as
- Tour Operators
Sastaticket Member Accounts:
By registering on Sastaticket, our members benefit from not having to enter Personal Information and Preferences resulting in faster check out. When registering as a member, you are able to choose which information you would like to provide us. As a member you are able to enter and view the following information:
- Edit My Details
- View past searches
- View past quotes
- View bookings
We reserve the right to send you services and administrative communications. We also maintain the right to send you communication regarding transactions on our website.
We want to ensure that our communication adds value to our customers through a great customer experience and through sharing information that we believe may be of interest to you. We believe email communication is vital and therefore we will be sending you regular emails on special offers, promotions, discounts, recent searches, quotes, booking details, etc. If you do not wish to receive emails from Sastaticket, you have the option of unsubscribing through a link at the bottom of our email messages.
We may use Smartlook, which is an analytics solution. Smartlook may record: Screens visited, Interaction patterns (such as screen actions, gestures: taps, scrolls), and Device details (Type, Version, Model, Operating System). We are using the information collected by Smartlook to improve our app.